State Farm® Insurance Agent Justin Goodman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mbaye Fallou
December 12, 2025
5
out of
5
rating by Mbaye Fallou
"Pilar gave me good service-"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Serrg 2
December 10, 2025
5
out of
5
rating by Serrg 2
"Very helpful and nice customer service! Super professional and friendly staff."
We responded:
"We love to hear that you were so happy with our service. Thanks for taking the time to leave us a five star review!!"
Rachael
December 2, 2025
5
out of
5
rating by Rachael
"I talked with Pilar over the phone and she was incredibly helpful. I really appreciate the time she took to explain my coverage to me. She was very friendly and knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sherrie
December 1, 2025
5
out of
5
rating by Sherrie
"Justin and his team are trusted professionals who will help you with your insurance needs, and always put the customer first."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Carter Williams (Factory Direct Carpets)
November 20, 2025
5
out of
5
rating by Carter Williams (Factory Direct Carpets)
"These guys are great and have taken great care of me for nearly 10 years now. Highly recommended."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
TIANA MCKENZIE
November 4, 2025
5
out of
5
rating by TIANA MCKENZIE
"Pilar thank you so much ,you was very kind and helped me things ,walked me through what I needed to know and did a great job explaining everything to me 😭😭. I appreciate so much for this lady for a big help..God bless your heart Pilar."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mako Mckenzie
November 4, 2025
5
out of
5
rating by Mako Mckenzie
"Pilar I appreciate the help you gave me today and the comfort- Blessed your heart and your job."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Israel Luna
October 24, 2025
5
out of
5
rating by Israel Luna
"Me ayudaron , muy amables , eficientes"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joshua Briggs
October 22, 2025
1
out of
5
rating by Joshua Briggs
"Justin Goodman is the epitome of a sleazy insurance salesman. I cannot emphasize enough DO NOT USE State Farm. Look anywhere else, find anything else. The absolute rock bottom customer service. The absolute rock bottom concern for their customers. They will do anything and everything they can to make sure they don’t have to pay for the service they’re providing you. They want your money, and that’s it."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sadie provided you with a great experience and helped make the process of handling your car insurance smooth and stress-free. We’re proud to have her on our team, and we’ll be sure to pass along your compliments. Your recommendation means a lot to us, and we’re here to assist you with any future needs. Thanks again for choosing us! -Justin Goodman"
Marin Valinčić
August 22, 2025
5
out of
5
rating by Marin Valinčić
"Pilar was really helpful and did a fabulous job helping me. Recommending to everyone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
WILSON GARCIA
August 21, 2025
5
out of
5
rating by WILSON GARCIA
"Excelente persona y buen servicio"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Allison Ness
June 7, 2025
5
out of
5
rating by Allison Ness
"Great group of people. Justin is a nice man and is a great listener."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mr Rawls
April 12, 2025
5
out of
5
rating by Mr Rawls
"Mrs.Pilar was extremely helpful explaining my insurance and my vehicle coverage to me in great detail 5/5 respectful helpful informative and a good worker that can help you get the best policy you want or need going to recommend to family and friends"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Alexis Cannon
March 6, 2025
5
out of
5
rating by Alexis Cannon
"Pilar was so helpful! She was very kind and helped me qualify for a few different discounts I am young and not very familiar with these sort of things she walked me through what I needed to know and did a great job explaining everything to me I was transferred to Justin goodmans office recently they know what they’re doing and they really seem to care. 10/10 thank you!!"
We responded:
"Alexis-We appreciate your kind review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Eslin Vasquez
February 15, 2025
5
out of
5
rating by Eslin Vasquez
"Gracias por el buen servicio contento de la maravillosa atención y la persona calificada"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Kelly Ballantyne
January 22, 2025
5
out of
5
rating by Kelly Ballantyne
"We’ve used State Farm for years without ever filling a claim and have had great service. We had roof damage during the last wind storm and everyone at State Farm was helpful and informative getting it claim processed. It was quickly approved without a fight and everything was done in a way that made it life easier. I’m sticking with State Farm."
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that our team was able to make the claims process smooth and stress-free for you during a challenging time. Providing helpful and informative service is always our top priority, and it’s wonderful to know we could make things easier for you. -Justin"
John Christoffersen
January 10, 2025
5
out of
5
rating by John Christoffersen
"Lynette was the Rep. that assisted my wife and I. Extremely helpful, knowledgeable, and friendly. Highly, highly recommended from our family to yours!"
We responded:
"Hi John, thank you for your amazing review! We are thrilled to hear Lynette provided you and your wife with such exceptional service. She truly embodies our commitment to being helpful, knowledgeable, and friendly. Your recommendation means so much to us, and we’re grateful for your support.- Justin"
Sherry He
November 19, 2024
5
out of
5
rating by Sherry He
"Patient problem solving, good service.👍👍👍"
We responded:
"Sherry, thank you for your kind words! We're thrilled to hear that you appreciated our problem-solving efforts and service. Providing excellent care and solutions for our patients is always our priority. If there's anything else we can assist you with, please don’t hesitate to reach out. -Justin"
Russell Buckmaster
September 25, 2024
5
out of
5
rating by Russell Buckmaster
"I loved the experience everything was explained and shown to me so I understood what my money is getting me"
We responded:
"Hi Russell, thank you for your review! Our team is glad to hear about your wonderful experience. Our goal is to make sure our customers understand their options and feel confident in their decisions, and we are thrilled to learn we achieved this during your experience. - Justin"
Meletius John Lua (Jay)
August 5, 2024
5
out of
5
rating by Meletius John Lua (Jay)
"Lynnette is the best agent i have been very polite and helpful."
We responded:
"Meletius, thank you so much for your kind words! We're thrilled that Lynnette has provided you with such a positive experience. Her politeness and helpfulness are qualities we admire. We will be sure to send over your comments to her. - Justin"
Jeron Rose
August 4, 2024
1
out of
5
rating by Jeron Rose
"This insurance agency has got to be the worst I've ever dealt with especially within the last year. This past winter I went on vacation to Florida when someone at Justin Goodmans office texted me asking where my person belongings were to which I replied, "my belongings are at home." With out knowing it, someone at Justin Goodman switched my homeowners policy to the address I used in Florida to register a car leaving my home in Alaska uninsured and leaving Statefarm open to a very serious lawsuit if anything had happened. No one took accountability for this. Soon after I got back an agent called to review my policy and said I could actually save money with an Umbrella policy. The price was supposed to be around $158 a month. The next month i'm at $190. The next month I'm at $211. There was never a consistent bill. I cancelled my policy last month and Statefarm issued a refund to me but now I just received another bill for $183.75 saying I need to pay it or they'll cancel my policy which is ALREADY CANCELLED. Now as an owner of multiple businesses myself, I could never imagine treating a customer with such sporadic pricing and such incompetent manners. Please avoid this insurance agency."
We responded:
"Jeron, we are sorry to hear about your recent experience with our office and for the frustrations and inconveniences you have encountered. This is certainly not the level of service we strive to provide, and we deeply regret the distress this situation has caused you. We are reviewing this case internally to know how this error occurred and to make sure that such mistakes are prevented in the future. - Justin Goodman "
Spencer Kruse
July 23, 2024
5
out of
5
rating by Spencer Kruse
"Getting a policy was super quick and easy Lynnette was super friendly and knowlageable about the policy I needed and there was no hold time or computer voice or transfers to different departments. Thank you."
We responded:
"Spencer, we appreciate your five-star review! Our team is delighted to hear the insurance process was simple and prompt. We will send your wonderful comments to Lynnette. - Justin Goodman State Farm Agent "
Erin Hayes
July 2, 2024
5
out of
5
rating by Erin Hayes
"I love these guys!!! Always so helpful!"
We responded:
"Hi Erin, our team appreciates your kind words and we are thrilled to provide you with helpful service. Thank you for choosing us for your insurance needs. - Justin Goodman State Farm Agent"
Alejandro Vargas
June 24, 2024
5
out of
5
rating by Alejandro Vargas
"Excelente servicio y atención, te asesoran de manera puntual y honesta. Lo Recomiendo bastante"
We responded:
"Hola Alejandro, gracias por tu excelente reseña. Nuestro equipo está feliz de conocer nuestro excelente servicio. Agradecemos su recomendación. - Justin Goodman Alejandro, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. We take pride in providing timely and honest advice to all our customers. Your recommendation means a lot to us. We look forward to serving you again in the future! – Justin Goodman "
Ms. Garcia
June 19, 2024
5
out of
5
rating by Ms. Garcia
"Sadie was so sweet and helpful. She was very innovative with my request and corresponded quickly. Taikuu Sadie!"
We responded:
"Thank you for your lovely review! We're thrilled to hear that Sadie provided you with great service and that she was able to address your request. Your kind words mean a lot to us. If you ever need further assistance, don't hesitate to reach out. - Justin Goodman"